Because almost everything I do professionally is virtual, save some of the teaching and testimony work, being able to communicate online is pretty vital. But I don’t think you have to be in the consulting business to understand why it is a critical skill, and clinicians aren’t exempt from this. So I loved Harvard Business Blog’s piece: How To Avoid Virtual Miscommunication. And they address one of my biggest pet peeves–the sloppy email: “The underlying message is that those individuals are far too busy to be bothered with writing perfectly polished text. Unfortunately, sloppy e-mails at best require wasting time trying to decipher them, and at worse cause workplace misunderstandings and costly errors.” It’s a short piece worth a read–especially if you are a project consultant/partner/manager of any stripe or someone managing a clinical team.