So there’s this: a truly fascinating article in yesterday’s NY Times, In a Culture of Disrespect, Patients Lose Out. The premise of the article, which is inspired by a pair of articles published in a 2012 issue of Academic Medicine (Part I and Part II, full text), can be gleaned from this statement:
When we tolerate a culture of disrespect, we aren’t just being insensitive, or obtuse, or lazy, or enabling. We’re in fact violating the first commandment of medicine. How can we stand idly by when our casual acceptance of disrespect is causing the same harm to our patients as medication errors, surgical mistakes, handoff lapses and missed lab results?